Your Bus Journey 2025 – Local authority scorecards

08 May 2026

The 2025 Your Bus Journey survey individual local authority scorecards provide a clear, accessible summary of passenger feedback across each area. They highlight how passengers rate key aspects of their bus journeys such as punctuality, value for money and overall satisfaction.

The scorecards aim to support transparency, enable comparisons across areas, and help local authorities and operators identify strengths and priorities for improvement in delivering better bus services for passengers.

ENGLAND

Blackpool

Bournemouth Christchurch and Poole

Cambridgeshire & Peterborough

Cheshire East

Cheshire West and Chester

City of York

Cornwall

County Durham

Derby City

Derbyshire

East Riding of Yorkshire

East Sussex

Greater Manchester

Greater Nottingham

Hampshire

Lancashire and Blackburn with Darwen

Leicester City

Liverpool City Region

Luton

Norfolk

North East Lincolnshire

North Yorkshire

Northumberland

Oxfordshire

Plymouth

Portsmouth

Reading Buses

South Yorkshire

Staffordshire

Stoke-on-Trent

Suffolk

Surrey

Tees Valley

Thurrock

Tyne & Wear

Warrington

Warwickshire

West Midlands

West of England and North Somerset

West Sussex

West Yorkshire

Worcestershire

SCOTLAND

Highlands and Islands Transport Partnership

North East of Scotland Transport Partnership

South East of Scotland Transport Partnership

South West of Scotland Transport Partnership

Strathclyde Partnership for Transport

Tayside and Central Scotland Transport Partnership