Transport Focus reaction to West Midlands Combined Authority bus...
Louise Collins, Director at independent watchdog Transport Focus said:
"Millions of people...
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22 November 2017
Responding to the announcement of new railcard for passengers aged 26-30 Transport Focus’s chief executive Anthony Smith said:
“The 26-30 railcard is welcome news for passengers and will help take some of the sting out of the fares rise in the New Year. Less than half of passengers are satisfied with the value for money of their journey and even fewer young people are satisfied.
“With regulated fares set to go up by 3.6% in January it’s absolutely critical that the rail industry delivers a more reliable day-to-day service.”
Background
National Rail Passenger Survey value for money satisfaction scores:
| All passengers | 16-25 | 26-34 | |
| Spring 2017 | 47% | 39% | 35% |