Watchdog welcomes Confederation of Passenger Transport national bus strategy

09 September 2019

Commenting on the launch of the Confederation of Passenger Transport national bus strategy, David Sidebottom, director of independent watchdog Transport Focus, said:

“Nearly half of passengers surveyed in our Bus Passenger Survey say that the bus is the only real means of transport available to them, so it’s vital that their service is on time, reliable and offers good value for money.

“It’s imperative that bus services are built around the needs of passengers and that their views and aspirations are at the heart of decision-making. If it’s good for the environment, that’s a big bonus.”

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Notes to editors

Through the Give Bus a Go campaign Transport Focus is working in the West Midlands to encourage more people in the region to make journeys by bus.

Over the coming year Transport Focus will work in partnership with Transport for the West Midlands, bus operators and local authorities to understand current challenges and trial new initiatives to improve services and the passenger experience.