December timetable changes

09 July 2018

Responding to the announcement of a phased approach to introducing the December rail timetable, Anthony Smith chief executive of the independent watchdog Transport Focus, said:

“Following the disruption and misery passengers have faced from the May timetable changes, the gradual introduction of timetable changes is a pragmatic step to help maintain a more dependable service for passengers.

“However long-suffering passengers who have put up with much inconvenience in the expectation of a better, more reliable, and more comfortable rail service will be disappointed that promised improvements may be delivered more slowly. What passengers will want now is a dependable plan, setting out exactly when Network Rail and train operators will get things back on track to restore trust in the service.”