The future of the rail network – Transport Focus response
06 December 2016
Anthony Smith, chief executive of the independent watchdog Transport Focus, said:
“Passengers want to see a more joined up railway with trains and track companies working much more closely. So these proposals, in time, could make a positive difference to the things passengers care most about: reliability and value for money.
“The key in any new arrangements is putting passengers, their satisfaction and priorities for improvement at the heart of them. It is the outcomes that are most important for passengers.”