Working in partnership with London TravelWatch

Help us measure bus passenger satisfaction

17 June 2022

Transport Focus plans to introduce a new measure of bus passenger journey satisfaction later in 2022, which we are calling Your Bus Journey.

The first step in this process will be to appoint a supplier to conduct the survey on our behalf. We have initiated an open tender process through the Delta eSourcing online portal by issuing an Invitation to Tender (ITT). The opportunity will also be advertised through the Find-a-Tender and Contracts Finder online services.

Interested suppliers should go to the Delta eSourcing site, as all the details and correspondence will be managed via this portal. Please do not contact us direct.

We are looking forward to receiving and reviewing the tender bids in due course and to appointing a supplier.

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