Northern extends compensation to non-season ticket holders

24 September 2018

Commenting on the extension of compensation to non-season ticket holders on Northern rail, Transport Focus chief executive Anthony Smith said:

“Transport Focus has long made the case that regular passengers – such as part-time workers – affected by timetable disruption deserve compensation. Widening compensation to non-season ticket holders who travel regularly is a welcome step in rebuilding passengers’ trust.

“It’s now important that train companies actively encourage passengers to claim and make it both quick and easy to do so.”