Passenger Focus response to Scottish fares announcement

02 April 2013

Responding to the news that the ScotRail has simplified its pricing structure to remove the need for passengers to hunt for split-ticket deals, Passenger Focus chief executive Anthony Smith said:

“Hard-pressed passengers in Scotland will be pleased to hear that some fares are set to become simpler, and cheaper. Passengers who had previously trawled through websites looking for unusual fare combinations will no longer need to do this. We welcome anything that leads to cheaper fares and a simpler system for passengers – something our research highlights that is important to passengers.”

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