ScotRail to move to Scottish Government ownership – Transport Focus comment
17 March 2021
Commenting on the announcement that ScotRail is to move to Scottish Government ownership, Transport Focus director David Sidebottom, said:
“Passengers will judge the success of the any changes on how far it meets their priorities for improvement: more punctual and reliable services, better value for money and the cleanliness of the service.
“A stable, reliable railway will be a key part in getting Scotland moving again and helping rebuild the economy. Scottish Government, Transport Scotland and ScotRail will need to work together to deliver a smooth transition and build an attractive offer that will encourage people back to rail.
“We will work with Scottish Government and industry to make sure passengers’ needs are at the heart of new arrangements and that our independent passenger satisfaction research continues to drive improvements for passengers.”