Sort My Sign: transport watchdog calls for better road user information

24 February 2020

Fed up of road signs that are missing information or hidden by overgrown trees?

The independent road user watchdog today launches a new nationwide campaign, Sort My Sign, to encourage England’s road users to report poor road signage.

Transport Focus is calling on road users to report poor signs on the 4300 miles of motorways and major ‘A’ roads managed by Highways England.

Anthony Smith, chief executive of the independent watchdog Transport Focus, said:

“We want to hear from road users about signs and information that aren’t up to scratch. We’ll use what you say to press Highways England to make journeys easier and safer.

“There is nothing more frustrating than missing your turnoff because the sign was hidden behind a tree or missing crucial information.

“While we have some of the safest roads there are still too many signs which are broken, confusing or out of date. If it’s not clear, it’s not safe.”

The Sort My Sign campaign aims to increase the usefulness and effectiveness of information on roads, including messages on electronic signs. This will allow more road users to make informed decisions in plenty of time, improving safety and reducing stress.

We will use these examples sent in to build up a map of issues across England and press for improvements for road users.

Transport Focus is calling for Highways England to:

  • sort broken or inaccurate signs reported by road users
  • provide better information during delays and unexpected disruption
  • review the existing standards for signs on motorway and major ‘A’ roads.

Notes to editors

Road users can report poor road signage and find out more about the campaign at:

For further information please contact:

Members of the media can contact the press office during office hours on 0300 123 2170.

For out of hours media enquiries please call 0300 123 2181.

Transport Focus spokespeople are available for live to air interviews on Monday 24 February in London and Manchester.

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