Timetable crisis: £15 million in service improvements for GTR passengers

04 December 2018

Commenting on sanctions imposed on Govia Thameslink Railway Anthony Smith, chief executive of  Transport Focus, said:

“This fine on Govia Thameslink Railway will take some of the sting out of the frustration many passengers have felt as a result of problems created by the timetable chaos and poor performance by the rail industry.

“It is good that those who have suffered should feel the benefit of the fine money rather than it simply going back into Government coffers with the focus on improving performance and disruption management.”