Train ticket machines Which? analysis – Transport Focus comment

18 January 2024

Comment on Which?’s report on the price of tickets at station ticket machines Transport Focus chief executive Alex Robertson, said:

“The ticket office consultation highlighted passengers’ concerns about the difficulty of using ticket machines and the range of tickets available on them. It’s important that train operators consider this passenger feedback when looking at future improvements to ticket machines.

“For all passengers to have confidence that they are getting the best deal, ticket machines need to be easier to use and have the best value fare available at the time of purchase.”

Press office contact
Members of the media can contact the press office during office hours on 0300 123 2170.

For urgent out of hours media enquiries please call 0300 123 2181.

Like what you read? Please click below to share on social media.