Train ticket machines Which? analysis – Transport Focus comment

18 January 2024

Comment on Which?’s report on the price of tickets at station ticket machines Transport Focus chief executive Alex Robertson, said:

“The ticket office consultation highlighted passengers’ concerns about the difficulty of using ticket machines and the range of tickets available on them. It’s important that train operators consider this passenger feedback when looking at future improvements to ticket machines.

“For all passengers to have confidence that they are getting the best deal, ticket machines need to be easier to use and have the best value fare available at the time of purchase.”

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