Transport User Voice – February 2022 – Latest logistics and coach results

27 January 2022

Satisfaction is down on the roads

Have you ever thought about how food gets to the shops and parcels get to our doors? England’s motorways and major ‘A’ roads are vital for businesses running lorries and coaches to meet your everyday needs.

Transport Focus has published the latest results from its Logistics and Coach Survey: Strategic Roads, covering autumn 2021.The survey asks businesses running lorries and coaches on England’s motorways and major ‘A’ roads about their satisfaction with the National Highways network.

44 per cent of lorry and coach businesses were satisfied overall with how well these roads met their business needs. This is down from 51 per cent for the same period in 2020.

We will continue to work with National Highways on how it can better understand and meet the needs of these important users of England’s strategic roads.

You can see these latest results on our data hub.

The next set of results from the Logistics and Coach Survey: Strategic Roads will be published in late spring.


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