Transport User Voice – March 2019 – Bus passengers rate their service

27 February 2019

Bus Passenger Survey launch event

The latest round of results from the annual Bus Passenger Survey carried out by Transport Focus across England and Scotland will be unveiled in Bristol on Thursday 14 March.

As the location suggests, there will be a focus this year on what passengers say about local bus services across Bristol and the West of England Combined Authority region. This particular city region is a fascinating case study, with passenger numbers up against a backdrop of challenging ‘growing pains’ caused by congestion and the impact on bus services caused by city centre expansion and rebuilding.

Several key speakers will offer their own perspectives on the latest survey results, including James Freeman, managing director at First, West of England, someone from the Department for Transport, a senior representative from the mayor of Bristol’s Transport Board and Robert Pain, senior insight advisor at Transport Focus who leads the work on the Bus Passenger Survey.

Presentations will be followed by a panel discussion chaired by Transport Focus Board member Rob Wilson.

The event offers a great opportunity to network with people from different authorities and operators around the country.

If you would like to attend, please contact as soon as possible.

Back to newsletter

Like what you read? Please click below to share on social media.