Transport User Voice – Northern transport reception

23 November 2017

We’ve been sharing our plans to ensure transport users are at the heart of northern transport.

Last week guests from across the transport world joined us for a reception at Chetham’s Library, Manchester.

Transport Focus director David Sidebottom introduced the session with an overview of our work in the north and the importance of our role in keeping users at the heart of transport.

Following on from this event our Board met in public. We heard from Melanie Clarke, Customer Service Director for Operations at Highways England, who talked about Highways England plans to help motorists caught in tailbacks.

The supporting papers for this meeting can be found here.

For more information regarding our future Board events please contact Michelle Calvert at

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