Working in partnership with London TravelWatch

Transport User Voice – November 2019 – National Transport Strategy update

29 October 2019

And more on the Scottish Transport Show 

National Transport Strategy Consultation

The National Transport Strategy (NTS2) sets out the Scottish Government’s transport vision for the next 20 years. Transport Focus responded to the consultation based on our extensive evidence base and insight gathered through our participation in the NTS2 partnership group process.

We have supported the overall strategic priorities in NTS2 to tackle climate change and to embed the sustainable travel hierarchy in decision making. However, we have emphasised the need to provide the user and non-use perspective on new strategies to change travel behaviour and the need to benchmark the proposed outcomes in NTS2 against consumer priorities.

Click here to read our reply in full.

Scottish Transport Show

Transport Focus was at the inaugural Scottish Transport Show earlier this month.

It brought together all parts of the Scottish transport industry and the transport supply chain for a day of networking, knowledge sharing and innovation.

We presented a masterclass looking at why what passengers think – using independent, multimodal, top-quality insight – is critical to inform any transport initiatives from the very beginning.

We also covered:

  • What passengers say they really want from transport. We provided an overview of our benchmarking tracker surveys on bus, rail and tram in Scotland and explored our passengers’ priorities for improvement across bus and rail
  • The top ten actions to benefit bus passengers based on our insight in the new Transport Bill
  • How to encourage growth in bus patronage based on our #GiveBusAGo campaign. Research indicates that around a fifth of car journeys could well be made by bus. Yet many people don’t view the bus as a transport mode of choice. We explained how we are working in partnership with bus operators and local authorities to identify the barriers to bus as a choice for people to improve the passenger experience and share good practice with operators and local authorities across Scotland.

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