Transport User Voice October 2024 – Chief executive’s editorial

07 October 2024

Improvements big and small

I wonder if it’s a universal law of working life that when you come back from your summer holidays everything is busier? There’s a real buzz in the office, the challenge right now is working out if we can do everything planned for October and I suspect before long we’ll be trying to get things finished before Christmas. I like being busy, as ever the challenge is prioritisation and working out what of the many things we could do will have the most impact.

We make a difference in all sorts of ways and there are some great examples in this month’s edition. Sometimes it’s a specific issue we’ve spotted, such as the ‘sold out’ trains that actually have spaces or supporting user focussed improvements in a particular area, such as East Sussex buses. In the next couple of months we’ll be saying what we think needs to happen on some bigger, more strategic issues that affect people across the country. Look out for those when they come – we may well need your help.

Enjoy the read.

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