Transport User Voice October 2025 – Plugging the gap

16 October 2025

Calling for an inclusive road network

Our latest report has found that England’s electric vehicle charging infrastructure is overlooking disabled drivers.

Independent watchdog, Transport Focus, is calling for the Government to outline its plan for how, and when, an accessible EV charging infrastructure will be delivered.

Disabled users need confidence in the charging network, particularly as a significant proportion of their homes are not suited to the installation of a home charger.

Despite the government’s transition to zero emissions vehicles and ZEV mandate, there are no chargers on England’s motorways and major ‘A’ roads that have been accredited with the voluntary standards for accessible charging.

We spoke to Nigel Melly, a disabled EV user, to learn about his experiences of using charge points.

Louise Collins, Director at Transport Focus, said:

“The time to act is now and we need confidence that there is a plan that will genuinely deliver this. We are working with Government to explore the role regulation could play in a longer-term solution with mandatory standards and for chargepoint providers to deliver more immediate improvements.”

Transport Focus will work collaboratively with the industry to ensure that changes are both practical and sustainable.