Transport User Voice September 2023 – Around Great Britain

31 August 2023

A roundup of our work


After pressuring Transport for Wales over the past few months we are now seeing some signs of improvement, but rail passengers in Wales are continuing to face disruption to their journeys.

New trains are being introduced on some routes, which will continue through September and there have been clear improvements to replacement bus services. You can read our latest update here and we will continue to challenge for further actions.

West Midlands

Birmingham New Street main concourse has a new resident attraction in the shape of Ozzy the Bull, standing at 11 metres tall the star of the opening ceremony of the recent Commonwealth Games.

In other parts of the station platform level works to strengthen the structure are in full swing, and a trial to improve air quality will be start soon. Elsewhere in the region, a new platform is being installed at Lichfield Trent Valley and enhance the reliability of track on the West Coast Main Line.

On the region’s roads, Transport for West Midlands are championing Operation Triton – a campaign to improve road safety and reduce dangerous driving including a new £30M, 17 km highway improvement scheme across commuter routes.

The new roads will include segregated cycleways and upgraded footpaths, improving safety, providing greater priority at junctions, and encouraging the public to swap cars for bikes, particularly on shorter journeys. Finally, a phased rollout of a refreshed e-scooter trial has seen the introduction of 200 ‘Beryl Bikes’ with a further 500 to be introduced across the region, all featuring enhanced safety measures.

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