Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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30 January 2023
We spoke to a representative sample of more than 2000 people across Britain on 23 and 24 January, to find out how the upcoming strikes on 1 and 3 of February would affect their travel plans.
This survey details awareness levels, ratings of information provided about which services would run or not run, and ratings of information about ticket refunds/exchanges.
The strikes on 1 and 3 February by train drivers from the ASLEF and RMT unions will impact most train companies in England. Note that in previous survey waves the strike action also affected Network Rail.