30 September and 4 October rail strikes: pre-strike intentions and information survey

26 September 2023

We spoke to a representative sample people across Britain to find out how the upcoming rail strikes would affect their travel plans between 30 September and 4 October.

The survey details awareness levels, ratings of information provided about which train services would run and ratings of information about ticket changes/refunds.

• Almost seven in ten among those who intended to use trains on 30 September or 4 October were aware of the strikes.
• The majority of those that had planned to travel on strike days say they will no longer do so, but one in five still plan to use the train.
• Information ratings have increased compared to the previous survey wave. Six in ten of those who had intended to travel rated information about which train services were running as good.