Working in partnership with London TravelWatch

Bus mystery traveller survey annual results 2008 – 2009 (revised 1 February 2010)

29 October 2009

In 2008, the Department for Transport (DfT) announced that Passenger Focus would become responsible for representing the interests of bus and coach passengers in England outside of London in addition to Britain?s rail passengers. Passenger Focus expects to assume these new responsibilities in April 2010.

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