Bus Passenger Survey methodological overview – Autumn 2015 wave
22 September 2016
We consult more than 40,000 passengers a year to produce the Bus Passenger Survey (BPS). We measure passengers’ satisfaction with their local bus service for a representative sample of journeys.
Passengers rate their satisfaction with a wide range of aspects of their bus journey including the bus stop, waiting for the bus, on the bus, the outside of the bus and the bus driver as well as their overall satisfaction with that bus journey and their rating of value for money.
This document outlines in more detail the methodology used in the survey.