Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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19 March 2020
In the coming days/weeks it is likely that public transport timetables will be reduced, reflecting both lower demand and the availability of staff. This is a pragmatic and reasonable reaction provided that the remaining ‘product’ can still meet the core needs of consumers.
Transport Focus has produced some principles to take into account when revising timetables.