Caledonian Sleeper guest satisfaction survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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Designing the bus shelter of tomorrow
03 April 2025
Working in partnership with Clear Chanel, Transport Focus surveyed more than 3000 bus passengers across Great Britain to understand their experience of using bus shelters and their expectations for how bus shelters might be improved in the future.
The results from this project will help to inform and validate product designs and features by understanding and reacting to the user challenges, experiences and expectations.