fflecsi – the experience of Demand Responsive Transport in Wales – Updated report – findings from passenger research in Newport

11 August 2022

Transport Focus Wales has been working with Transport for Wales to assess the experience of Demand Responsive Transport following the introduction of a number of pilot schemes under the fflecsi brand in Wales in 2020. We also looked at two schemes in England for comparison – Tees Flex in the Tees Valley and Go2 around Sevenoaks.

This updated report outlines the learnings from a second phase in Newport where an expanded fflecsi operation was launched in autumn 2021. Our initial interim report is available here.

This report is available in English and Welsh.