London Overground scorecard

10 June 2025

London Overground’s scorecard highlights how the operator is performing on the journey elements that matter most to passengers. The scorecard draws on Transport Focus satisfaction results and industry data on punctuality and cancellations, and complaints to produce a comparative snapshot for each train operator.

Transport Focus Scorecard June 25_LondonOverground

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Transport Focus scorecard briefing note June 25

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London Overground scorecard

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