Working in partnership with London TravelWatch

Passenger requirements of rail fares – Qualitative research report produced by Outlook Research for Passenger Focus

08 May 2006

This research was commissioned by Passenger Focus to find out about passengers views and attitudes towards fares and ticketing. There are two stages to this research: firstly a qualitative stage, followed by a quantitative stage. This report presents the results of the qualitative stage.

qualreport_final_b.pdf
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