Working in partnership with London TravelWatch

Passenger Voice Autumn 2009 London

08 December 2009

Passenger Focus welcomes the continuity and
improvements promised by Southern in its successful bid for another term at the helm of South Central. A wider role is envisaged for
Passenger Focus, which will act as a ?critical friend?, to help shape ideas before they are
implemented and to assist with service quality management.

pf_voice_aut09_london.pdf
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