Working in partnership with London TravelWatch

Passenger Voice Summer 2008 East Midlands

29 July 2008

Passenger Focus has received growing levels
of passenger complaints concerning the operation
of this route since East Midlands Trains (EMT)
took it over. The fleet of trains that used to run on this route has been replaced by an older and smaller fleet of trains, as specified in the
franchise let by the Department for Transport

passvoice_summer_08_e_mids.pdf
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