Working in partnership with London TravelWatch

Passenger Voice Summer 2008 West Midlands

29 July 2008

The Spring 2008 National Passenger Survey (NPS)
suggests London Midland is starting to make a difference. The Spring NPS is the first barometer
reading for the new London Midland (LM) franchise since it took over services in November 2007.

passvoice_summer_08_w_mids.pdf
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