Working in partnership with London TravelWatch

Passenger Voice Summer 2009 South East

20 July 2009

Passenger Focus has welcomed the Government?s decision to take into account passenger views in the South Central franchise arrangements. Passenger Focus spoke to over 6000 passengers about their priorities for the new franchise and, following extensive discussions with the Department for Transport, the watchdog is pleased to see many of the recommendations included in the deal.

pf_voice_south_east_summer_2009.pdf
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