Passenger Voice – Winter 2012

17 December 2012

In this issue:

• Passenger views on the Northern and TransPennine rail franchises
• 55,000 rail and bus passengers have their say
• Bus cuts toolkit
• Putting passengers at the heart of rail services
• Engineering works: more than half of passengers wouldn’t travel by train if part of journey is by replacement bus
• Better bus access
• Go-Ahead and Passenger Focus launch new research on the future of transport