Planned rail engineering work – Reading

16 December 2015

When planned engineering works impact passengers journeys they want clear, timely information about how their trip will be affected (including the level of impact, alternative travel arrangements and timetables) together with appropriate assistance as they undertake a disrupted and potentially unfamiliar journey.

Our latest research, Planned rail engineering work: the passenger perspective, looks at passengers’ experiences from two sets of planned works, at Reading and Bath Spa, in 2015.

This PDF file contains the results of a detailed passenger survey at Reading.