Rail User Survey – train operator results

28 March 2023

The Rail User Survey asks passengers in Great Britain about experiences of travelling by rail and how satisfied they were with their most recent train journey (made in the last seven days).

This report shows the results by train operating company, focusing on overall satisfaction with the journey and some core aspects of the journey experience from 23 September 2022 to 19
March 2023.

Rail User​ Survey - train operator results
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