Summary – What passengers want from the Essex Thameside rail franchise (2010)
21 January 2010
The Essex Thameside franchise currently run by c2c will end in May 2011. Passenger Focus has offered advice and recommendations to the Government on what passengers want from the new Essex Thameside franchise.
summary__what_passengers_want_from_the_essex_thameside_rail_franchise_.pdf
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