The South Eastern franchise – a consultation response from Passenger Focus

17 September 2012

Passenger Focus believes that when the requirements of the South Eastern franchise are established it is vital that the needs of passengers who use and pay for rail services are placed squarely at the heart of the contract. This document sets out many important issues that should be addressed in the franchise specification, and by bidders before the contract is let.

FINAL South Eastern franchise consultation response.pdf
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