Working in partnership with London TravelWatch

Watchdog sets out concerns about delays and cancellations on TransPennine Express

23 December 2019

Transport Focus chief executive Anthony Smith has set out his concerns about the poor service currently being experienced by TransPennine Express passengers.

The weeks leading up to the timetable change on 15 December were very poor, and since the timetable change performance has been even worse. For many passengers it has been impossible to reliably plan their journeys as they cannot rely on the advertised timetable.

You can read Anthony’s letter to TransPennine Express and its reply below.

Letter to Leo Goodwin 19.12.2019
Download
Letter to Anthony Smith 23.12.2019
Download
Transport Focus Transport Focus Transport Focus
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