What passengers want from the Intercity East Coast rail franchise – a submission from Passenger Focus

21 January 2010

The Intercity East Coast (ICEC) re-franchising is the second occasion on which Passenger Focus has been invited to make a submission to DfT to help inform its drafting of the specification for a new rail franchise.

what_passengers_want_from_the_intercity_east_coast_rail_franchise__nov09.pdf

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