Skip to content

Bus service reviews: consulting on changes to local services – local authority consultation documents

Our research, Bus service reviews: consulting on changes to local services – progress report,  is informed by case studies showing when engagement and communication has gone well.

The research draws upon best practice from local authorities include Wiltshire, East Riding of Yorkshire, Derbyshire, East Sussex, Hertfordshire, Surrey and Worcestershire. The research provides examples of good practice including consulting at an early stage in the process, extensive publicity targeted at those affected and proper consideration of responses and modification of proposals to reflect respondents’ views.

Click the links below to download the related local authority documents mentioned as part of the case studies in the report.

  • Wiltshire Council bus review questionnaire
  • Wiltshire Council pre-consultation report
  • Wiltshire Council bus review consultation
  • East Riding Council questionnaire
  • East Riding Council bus review
  • Bus

Related content

Latest news

Tomorrow’s rail passengers

Find out more
Latest publication

Services for disabled rail passengers – a consultation response

Find out more
Latest post

I’ve kicked the tyres now let’s go, right?

Find out more