Caledonian Sleeper Guest Satisfaction Survey
Transport Focus set up a guest satisfaction survey for Caledonian Sleeper which has been used to...
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24 July 2020
This report covers summaries the findings from Transport Focus’s new Covid-19 rail community covering their attitudes to travel, their experiences of journeys taken during the pandemic and their thoughts on flexible ticketing and whether or not it could be a viable model for rail travel in the wake of the pandemic.