Skip to content

Greater Anglia application to change ticket office hours – Transport Focus response

Greater Anglia is proposing to proceed with an application to close the ticket offices where they believe ticket sales are very low and there are currently, or will shortly be, alternative ticket buying facilities.

As part of a consultation process usually carried out with such proposals, passengers were invited to submit their views to Transport Focus. This elicited some 209 individual contacts as well as six petitions, each with numerous signatories.  All but one of these approaches objected to the proposal, clearly demonstrating the importance of this issue to passengers at the affected stations. Transport Focus recognises and shares many of those concerns.

We are opposing the proposals and have written with our response to Greater Anglia, a copy of which can be found below.

Downloads
  • Greater Anglia application to change ticket office hours – Transport Focus response
    Download
Modes
  • Train

Related content

Latest news

Passengers welcome South West Trains Waterloo compensation

Find out more
Latest publication

London Waterloo station and South West upgrade passenger research

Find out more
Latest post

A close-up view of the Birmingham M5 roadworks

Find out more