Transport Focus

With cuts to budgets making local authorities reconsider their spending, some areas are moving away from subsidising conventional bus services and are instead investing in dial-a-ride services, otherwise known as demand responsive transport (DRT). One example is the CallConnect service, which is run on behalf of Lincolnshire County Council. CallConnect is a bus service whose […]

Operation Stack: Plan B?

Planning a trip down the M20? Anyone with Continental road travel plans or who lives in Kent will know all about Operation Stack, where lorries waiting for crossings have to park on a closed section of the motorway. Images of backed-up lorries queueing for miles, hours and days and stories of local people taking two […]

Here at Transport Focus we’ve been talking about wind, rain, snow and storms at the height of summer – what a pessimistic bunch, you might think. Think again… Whenever extreme weather affects train services, questions are asked about whether Britain’s railways are sufficiently well prepared. We’re keen to understand passengers’ expectations of what the railway […]

From Frome in Somerset to Worthing people are getting restive about changes to bus services. This weekend saw a protest in Frome. It’s part of the campaign by the Frome and Villages Bus Users’ Group, to save the 161, 184, 267 and 424 buses. Further details including petition and poll of priorities for improvement here. […]

Northern Electrics

In the midst of all the understandable frustration about the delay in electrifying more routes in the North it is easy to forget some routes have been already been completed and have electric trains running. A colleague reports on his first experience of refurbished trains on Northern Rail: “My first trip yesterday on the 12.15 […]

We are building our capacity and capability to represent users of the English Strategic Road Network – the motorways and major A roads in other words. Myself and our road user director went out last week to see overnight re-surfacing work on the M42 south of Birmingham. Highways England and Kier (its contractors) showed us […]

Last week saw a really successful bus punctuality seminar in Leeds. The traffic commissioner for the north east of England, Kevin Rooney, spoke at the first of our six seminars. He balanced a serious message with dry humour. About 60 bus industry people attended and there was a nice mix of the top figures, as […]

Many venture their opinions about how the UK’s roads compare to our Continental neighbours. The European Commission carry out large-scale surveys about all sorts of things, including attitudes to rail and bus services, which are a helpful indicator. While these are household surveys, so you cannot check if the person replying has actually used the […]

Big win for passengers

As I wrote in my blog a few weeks ago Transport Focus has been pushing for some time for delayed passengers to be able to claim cash instead of vouchers. So this weekend it was great news to hear the rail industry say that this will be changed this summer. While the details are yet […]