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Bus Passengers

We are an independent public body set up by the Government to protect the interests of England’s bus passengers outside London, coach passengers on scheduled domestic services and tram passengers.

Bus Passenger Survey

We survey more than 30,000 passengers a year to produce a picture of satisfaction with bus travel across England (outside London).

Need Advice?

See our FAQs, take part in one of our polls or talk to other passengers in our forum.

88% of passengers were satisfied with their overall bus journey. Get involved now…

National Rail Passenger Survey
Bus Passenger Survey
Tram Passenger Survey

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