News - Transport Focus

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27 January 2026

Transport User Voice January 2026 – Achieving and measuring...

Transport integration can represent anything from a change of timetable to a new pedestrian crossing or even a brand-new railway line. A single...

27 January 2026

Transport User Voice January 2026 – Chief Executive’s editorial

The Railways Bill is going through Parliament and as one of the organisations affected, we were asked to give evidence to the Transport Select...

27 January 2026

Transport User Voice January 2026 – Improving the passenger...

In recent years, the rail industry has made considerable efforts to improve passenger experience during disruption, in terms of its decision making...

27 January 2026

Transport User Voice January 2026 – Making safer journeys

Earlier this month, the Government announced the first Road Safety Strategy in more than a decade which aims to save thousands of lives by...

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Latest blog posts

04 February 2026

Rail performance: survey reveals work still needed for passengers

While plans continue to move at pace to reform Britain’s railways, Transport Focus is continuing to ensure that the industry keeps today’s and...

11 December 2025

Rail passengers have spoken; it’s time to listen

The results are in: thousands of rail passengers have shared their experiences on journeys since the summer. Responses show that there are areas...

Natasha Grice

04 December 2025

Put passengers first this festive season – communication is key

For many people, the festive season brings a well-deserved break, family gatherings, and a surge in travel. Every year, thousands rely on trains...

Natasha Grice

14 October 2025

The future of ticketing and retail reform must consider everyone

In September 2025 we published a new piece of work commissioned by the Fares, Ticketing and Retail Programme (FTR), a group of organisations who are...

Natasha Grice

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Communications and Public Affairs Team

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