Major rail disruption in northern England – watchdog response

06 August 2026

Comment on the major rail disruption due to an electricity supply failure at a communications centre which is impacting passengers across the north of England, Alex Campbell, Transport Focus Policy Director said:

“When there is significant disruption like this, passengers want clear and useful information as soon as it’s available and plenty of staff on hand to help at the station so they can plan their journeys with confidence. If passengers feel supported, it can make a big difference to their perceptions of the railway.

“For anyone impacted by the disruption, it’s important to check before you travel, and remember to claim Delay Repay compensation if you’re late.”

Further passenger information is available on National Rail Enquiries.