Blog - Transport Focus

Blog

Lorry Drivers Roundtable

Logistics and road freight play a key part in the growth of the UK economy, with 81 per cent of freight moved by road.    Attracting and...

Putting a spotlight on rail performance

Rail passengers returned to their commute last week to find fares rising once again despite unacceptable levels of delays and cancellations...

Alex Robertson

03 February 2025

Fare Evasion and Revenue Protection – Making things better for passengers

Throughout January, we shared our latest thinking in an area of rail travel that always drives a level of debate. What constitutes fare evasion...

Sharon Hedges

13 November 2024

Government Rail Reform Update – Putting Passengers First

The railway in Great Britain is heading towards a period of significant change, with the Government continuing to progress the Rail Public Ownership...

Alex Robertson

27 September 2024

Satisfaction and performance: insights from our latest Rail User Survey

In recent weeks, Transport Focus has been shining a spotlight on rail passenger priorities. It is positive that industry partners remain focussed on...

Natasha Grice

Access all areas?

Transport Focus is acutely aware that passenger assistance across the rail network can be hit and miss.  There are many accounts from disabled...

Miranda Glasser

Passenger satisfaction and train company performance

There is a lot of change coming down the tracks for the railway. Earlier this month the King’s Speech set out plans for a Railways Bill, a welcome...

Report reveals decline in train assistance for disabled passengers

The Office of Rail and Road (ORR) has released its annual report on passenger satisfaction and performance of Passenger Assist. This is the service...

Dan Taylor

M25 closure this weekend: accurate information is the key for drivers

This weekend sees a full closure of the M25 between junctions 10 and 11 near Wisley in Surrey. Clearly, closing such a busy stretch of road all...

Lee Rowbotham

23 February 2024

Putting passengers at the heart of rail reform

On Tuesday the Government published the long-awaited Draft Rail Reform Bill. This is an important milestone in reforming our railways. At its...

Natasha Grice

20 February 2024

The shift to EVs: balancing cost and convenience for a seamless transition

The UK reached a new milestone in January, selling its millionth electric car. The number of electric vehicles (EVs) on the road continues to rise...

Katherine Mcgowan-Downey

Katherine Mcgowan-Downey

08 February 2024

Why are more people in Cornwall choosing the bus?

How can the industry entice people back onto the bus? We saw from the £2 fare cap that value for money is a key factor to help get bus passengers...

David Sidebottom

David Sidebottom

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