Satisfaction and performance: insights from our latest Rail User Survey
In recent weeks, Transport Focus has been shining a spotlight on rail passenger priorities. It is...
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16 April 2010
Will we ever make our mind up what sort of trains we want?
Pendolino trains are just about okay on Manchester run as long as you’re not sitting next to someone and distances mean everyone settles down. London to Birmingham, these trains are just unsuitable. First stop Rugby, then people use (as I would) it as the local train between Coventry, Birmingham International and beyond, so very crowded metro! Then, of course, International is the airport stop – passengers with lots of luggage. It just does not feel like an inter-city service and would, if it were not the speed needed on the mainline, be better served by roomier regional trains?
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