Working in partnership with London TravelWatch

Money back if you are not happy!

04 May 2010

Trent Barton, the East Midlands bus company, has a great attitude to customer service.

A simple, clear, money back guarantee if you are not happy for whatever reason. I asked them how much they pay out? Last year £3500. Not much to underwrite a great commitment to customer service.

Maybe more bus companies should do this?

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