Staring into the crystal ball – what next for rail passengers?
13 January 2015
Predicting the future is always difficult and guesses are usually wrong. How many retail analysts and experts failed to see the change in shopping patterns that have led to Tesco store closures?
Passenger Focus tries to concentrate on the near future – I want my train on time today and tomorrow – what might happen in five years time is somewhat academic. Yes, someone has to do the planning and thinking but please focus on getting the trains right now.
However, when RailNews asked me for my 2015 look ahead I could not resist! Getting the daily service much more punctual, handling delays better and building trust all feature large.
Have a look and tell me what you think – is mystic Anthony on the right track?